Services and MOTs have come a long way....

revisesociology in #hive-167922 • 2 years ago

So I put my Hyundai in for a service and MOT today and I'm impressed with the work-flow they've got going on.....

First off I got an email reminder two days before during which I could confirm/ check-in and then I also got a call the day before (so yesterday) reminding me - NICE!

I got the feeling the woman and the service check-in was used to everything going smoothly - so I made sure I had all the prerequisites in place before hand - car cleaned of any crap (if not clean), locking wheel nuts and service logbook on passenger seat as requested and my UK lights (which I wanted fitted) in the vehicle too.

And that all went smoothly.

I got a text message straight away with the progress report which updated throughout the day depending on what stage it was at...

'Vehicle Health Check' at first and then a little inspection video (link via a second text) outlining what was OK and what wasn't OK...

And for the items which required attention I could automatically select the ones I wanted attended to, organised into red for immediate and amber for could be sorted but not essential...

I actually just clicked everything that was red and amber as the overall cost was still half what I'd planned for - basically one set of brakes and tyres rather than all of them, so happy days, and the suspensions were OK too which was something I'd been slightly concerned about given the abuse the car got on various Portuguese tracks over the last four years.

I've got to hand it to Hyundai cars for their durability - I mean 44K miles near enough and only one and a half tyre changes and one set of breaks changed in all that time, besides the oil being done twice and the AC filter cleaned for the first time this round!

I got a call at around 17.05 to say that everything had been done, MOT passed and the total bill came to around £600 which was fine given the amount of work that had to be done and that I'd budgeted for £1000, not that I'll feel it for a while as it's going straight on the credit card...

The only thing left at this stage is for the service wash....

At time of writing I've decided I'm going to let them keep it overnight and head over to collect it at around 11.00 a.m. tomorrow, it's just a lot easier for me as I can now just walk to my GF's house and crash there.

Now the car's fully ready for re-importation to the UK... the next step is to just do some form filling, yay!

Nice!

#cars #proofofbrain #life #leo

2 years ago in #hive-167922 by revisesociology

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mypathtofire 2 years ago

Crazy that you need an MoT yearly. Once every 2 years would be better.

Happy you only had to pay £600. Mechanics are coining it in.

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revisesociology 2 years ago

£600 was reasonable given the mileage!

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mypathtofire 2 years ago

Yes, im looking at about 1k here on a 11 year old car, thats with some new tyres though.

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blind-spot 2 years ago

Korean and Japanese cars - sometimes too good to be true. Economic, reliable, durable, cheap repairs and now with superior customer service. More power to you for the re-importation.

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revise.leo 2 years ago

I must say it's been a nice experience!

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boboman 2 years ago

That's great customer service with video as well!

All I got was a call saying I need to get my tyres changed and they were gonna charge be $1.2k on top of my service fee....

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revise.leo 2 years ago

Jesus, sounds like you need another garage!

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jphamer1 2 years ago

The tyres on my T5 lasted 5k miles. :/

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revise.leo 2 years ago

Crikey, what on earth were you doing with it?!?

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jphamer1 2 years ago

Nothing much, baffles me, its heavy and its lowered. The tyres are chinese made Nankangs, budget sport tyres, good for road noise but yeah ridiculous. 20 inch tyres too so not cheap. 35 miles to the gallon as well i must be insane lol.

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torran 2 years ago

!PGM
!PIZZA

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emma-h 2 years ago

That's actually really quite remarkable service, I wasn't expecting it to be so jacked up there to be honest.

Your car sounds like it's a good workhorse and considering the mileage your engine will go for a long while yet so hold onto her, she sounds like she's a good one.

I have a very old car that needs some attention but it still goes pretty well. I'd probably cringe to see the red flags on my phone if I had to send it in to your place 🤣

Hope you get her back all sleek and polished. When are you heading back to the UK?

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revisesociology 2 years ago

The service was just great!

Already back in the UK. This is part of getting it re-imported!

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emma-h 2 years ago

Oh ok, sorry I thought you were still there. I'm glad you're getting it sorted with no hassles, I can only wish for that kind of service here lol.

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steevc 2 years ago

I guess it depends on where you take it, but it looks like Hyundai are pretty organised. There tends to be a cost premium with manufacturer places. My son realised his MOT was overdue, but we tend to take it to a local independent guy. It needed a few things doing, but it's an old car. Just need to keep it on the road for now.

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karinxxl 2 years ago

Holy crap thst is next level customer service in easy decision making. Way better than getting the phonecall with the 'this and that needs to be done'' and not really comprehending what is happening with it.

Love reminder as well haha

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revise.leo 2 years ago

It was great, relatively cheap too!

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